These Terms of Use apply to all services, workshops, events, digital resources, downloads, templates, website use, and enquiries provided by Youth Led Services. By accessing our website, booking a workshop, purchasing a product, submitting a referral, downloading a resource, or otherwise engaging with us, you agree to be bound by these Terms of Use. Nothing in these Terms of Use is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law.
 

1. About Us

Youth Led Services is an Australian business that provides cultural workshops, training, community-based education, online learning, digital resources, templates, and related services.
 

2. Eligibility

By using this website or engaging with our services, you confirm that you are at least 18 years old, or that you are acting with the authority or consent of a parent, guardian, nominee, carer, support coordinator, or other authorised representative where relevant.
 

3. Website Use

You agree to use our website lawfully and respectfully. You must not misuse this website, interfere with its operation, attempt unauthorised access, or use any content in a way that breaches these Terms. We may update, remove, suspend, or change website content, products, services, or availability at any time without notice.
 

4. Workshops, Training and Services

Our services may include in-person workshops, online workshops, community education sessions, training, resources, and related support services. All bookings, enrolments, and registrations are subject to availability. Submission of an enquiry or referral does not guarantee acceptance into a service, workshop, or program. We reserve the right to refuse or cancel a booking, registration, or service where reasonably necessary, including where there are safety concerns, capacity limits, insufficient information, unsuitable fit, unpaid fees, or operational reasons. We may change workshop dates, times, venues, delivery format, speakers, facilitators, or session content where reasonably necessary.
 

5. Online Workshops and Digital Access

Where a workshop or service is delivered online, you are responsible for ensuring you have suitable internet access, devices, and software. Unless otherwise stated, access links, downloads, recordings, and workshop materials are for the registered attendee or purchaser only. They must not be shared, copied, distributed, or uploaded elsewhere without our prior written consent.
 

6. Digital Products and Resources

We may offer digital products including templates, guides, procedures, policies, forms, workbooks, toolkits, and downloadable resources. All digital resources are provided for the purchaser’s own internal use only, unless otherwise stated. You must not reproduce, resell, redistribute, republish, sublicense, share, or claim these materials as your own. Our digital resources are general in nature and are not legal, financial, clinical, or compliance advice. You are responsible for reviewing, adapting, and obtaining independent professional advice before relying on or implementing any resource in your own organisation or business.
 

7. Referrals and Submitted Information

Our website may allow third parties, organisations, or individuals to submit referrals or enquiries on behalf of a participant, client, or community member. By submitting a referral or enquiry, you confirm that:

• the information provided is accurate to the best of your knowledge.

• you are authorised to provide that information, or have obtained any required consent;

• you will only provide information that is reasonably necessary for us to assess the referral or enquiry.
   

We may contact the participant, nominee, guardian, carer, support coordinator, or relevant representative where necessary to clarify information, assess suitability, or discuss next steps. Submission of a referral does not create a service agreement and does not guarantee acceptance into any service, workshop, or program.
 

8. Intellectual Property

All content on this website, including text, branding, logos, templates, forms, downloads, workshop materials, graphics, and other resources, is owned by or licensed to Youth Led Services. You may not copy, reproduce, modify, publish, distribute, sell, or exploit any of our content without our prior written consent.
 

9. Behaviour and Safety

We are committed to respectful, culturally safe, and appropriate engagement.

We reserve the right to refuse access to, or remove any person from, a workshop, event, online session, or service if their behaviour is abusive, threatening, discriminatory, unsafe, disruptive, or otherwise inappropriate. Participants, carers, support workers, and guests must follow any reasonable directions given by our team, facilitators, or venue staff.
 

10. Consumer Rights

Where goods or services supplied by us fail to meet a consumer guarantee under Australian law, you may be entitled to a remedy. Your rights under the Australian Consumer Law cannot be excluded by these Terms.
 

11. Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss arising from use of our website, attendance at workshops, reliance on digital resources, or engagement with our services. Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability under the Australian Consumer Law.
 

12. Changes to These Terms

We may update these Terms of Use from time to time. The most current version will be published on our website. Continued use of our website, services, or products after any changes are published constitutes acceptance of the updated Terms.
 

13. Contact

If you have any questions about these Terms of Use, please contact us at:
admin@youthledservices.com.au